A study by Hyperscience found that millennials, the largest generation in the United States workforce, are increasingly willing to work side by side with machines and up to 63% of them approve of automation in the workplace.
According to the automation company’s report, more than a third (35%) of millennials believe that humans and machines can work together and more than 60 percent believe that robots can alleviate certain workloads.
Overall, 81% of people believe automation can lead to more meaningful work, despite common misperceptions about what automation is, explains the report from Venture Beat which the report cites.
Basically, automation is about using technology to perform tasks with almost no need for people, which would further the desire of many millennials to have their workloads reduced with an automated model in their workplaces.
Many respondents did not identify particular benefits
Despite the growing adoption of automation in the digital workforce today, many respondents did not identify particular benefits or use cases for automation across various industries.
While 70 percent of those surveyed stated that automation could add value for the transportation and logistics sector, and 66 percent believe that it benefits financial services and banking the most.
Respondents were less convinced of value added for healthcare (48%), insurance (47%), and government / public sector (45%).
On the other hand, 43 percent of all respondents agreed with the idea that humans and machines can work hand in hand, rating a better experience for employees as a result of using automation as the most important part. of technological advancement in the workplace.
Technology that engages the customer and the overall customer experience (34%) ranked a close second, while only 23% of respondents selected the company as the most important beneficiary of the technology.
In the study of Hyperscience, titled Automation Pulse Report 2021, found that a widespread misunderstanding remains about what automation is.
Specifically, while 75 percent of respondents believe they know what automation is, 55% mentioned popular misconceptions when asked to explain more about the method.
Responses included “existing technology solely to replace people” (17%), “automation is a job killer” (3%) and “combining AI with automation” (10%).