Criminals are everywhere and they always manage to commit any criminal act, even more so if the Christmas dates approach where entrepreneurs carry out various transactions. According to the Peruvian National Police, around 45 complaints of computer scams are handled throughout the country every day. In addition, only in 2021, the Public Ministry received more than 18,000 complaints of cybercrime cases.
To protect ourselves from scams, María Julia Díaz Ardaya, Meta’s director of Public Policies for Spanish-Speaking South America at Meta, shares some tips to keep your business safe in the digital world:
- Use strong passwords and don’t share them with anyone. It is ideal to use at least eight characters and that it be a combination of numbers, letters and special characters (#,!&/…). In addition, it is important to use different passwords for each service or app.
- Turn on “two-factor authentication,” which involves entering a security code each time you try to access your account on a new computer, phone, or browser. We show you how to activate it for Facebook by entering here and for Instagram here.
In addition, you can activate your security code in WhatsApp by going to “Settings” or “Settings”, creating a six-digit PIN. This PIN can be linked to an email to retrieve it, if necessary. Remember that you should not share this code with another person.
- Turn on login alerts to get notified when someone tries to access your account from a new or unrecognized device. If the alert appears, you can immediately approve or reject the request.
- To activate it on Facebook, enter here
- To activate it on Instagram enter here. The alerts will appear to you as notifications, in “Activity” or as notifications in the app, and will tell you from which device and in which location an attempt was made to log in to your account.
- Remember that Meta contacts its users only through Facebook and Instagram notifications, official WhatsApp channels with a green seal or https://www.facebook.com/help/1956527391029758
What to do if you suspect that your account has been hacked?
- In the case of Facebook visit the following page facebook.com/hacked.
- If an Instagram account is stolen, the application performs automated security checks and will ask you to change your password if it seems compromised. If this happens to you, respond to the Instagram notification by changing your password immediately. In the case of suspecting that someone is impersonating your business account, we recommend that you complete the following form to notify the application.
- Finally, in the event of a WhatsApp account theft, the first thing to do is notify all your contacts so that they are alert and do not accept unusual requests. Then immediately contact the support team via email [email protected] Send an email explaining in detail what happened, include the affected phone number plus the country code and follow the instructions. Once the account is recovered, reinstall the application and activate the authentication in two steps for greater security.
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