"Message could not be delivered": WhatsApp users should beware of this warning

The WhatsApp Messenger is one of the most popular apps ever. A survey by the facts office GmbH in cooperation with the data portal Statista shows that the messenger of the Internet giant “Meta” is also popular in Germany. According to this, around 83 percent of all Germans used WhatsApp at the beginning of 2022.

With so many users, fraud attempts are inevitable. In the past few weeks, there have been more and more e-mails tricking the recipients into believing that it is an official WhatsApp e-mail.

Fraud attempts with e-mails from “WhatsApp”

The content of the e-mails are supposed messages that could not be fully displayed because “the WhatsApp account is not yet connected” or received voice mails that you should be able to listen to by clicking on the link sent. In most cases, the messages are then provided with the warning “Your message could not be delivered”.

Both cases are attempts at fraud. If you click on the link sent with the e-mail in which the message could not be displayed, you will be asked to log on to the subsequent website. However, this is quite obviously not the Internet address of the meta messenger, but a dating website that is identified with the URL “datingleben.com” and calls itself “WhatsFriends”.

On this website you are asked to answer a few questions, after which you can get to know other people, for a fee, of course. The imprint of the website shows that it is from Bulgaria. There are no contact options. At least not to the extent prescribed by German law.

Fraud with WhatsApp: The links are aimed at dubious websites or Trojans

However, the link to the dating website is still the harmless variant. It’s also possible that the link is either directly a virus, or the login credentials are intended to be stolen. It works like this: Some emails announce a new feature for the Messenger app.

To activate it, you have to click on the link sent with it. On the website behind the link, a website that looks very similar to WhatsApp will then ask you to enter your login details and then solve a captcha (proving you’re human). However, this login mask is used to steal the login data and send it to the internet scammer. He could use the collected data to hijack the victim’s account and use it to carry out criminal activities without anyone noticing quickly enough.

In general, you should be careful with e-mails from alleged internet giants. If in doubt, such emails should be deleted directly without opening them. The fact that these are mostly attempts at fraud can be seen in most cases from the sender address, which differs from the actual name.

The spelling of the emails can be crucial

But caution is also required here. Criminals can often use tricks such as the similarity between the digital lowercase “L” and the uppercase “I” to spoof what appears to be a credible email address. Regarding WhatsApp, the most reliable way to get in touch is via the app settings under “Help” and “Contact Us”.

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