MADRID.- Major delays at Spanish airports were caused by a global Microsoft failure that severely affected the computer system of Aena, the state-owned company in charge of flights in the country.
The company also explained that all airports activated a contingency plan to contain the collapse that occurred. However, slowness has taken over the entire process, causing confusion and discomfort among users.
Meanwhile, airlines and airports from other international operators are also trying to recover their platforms as soon as possible. For the time being, operations are being carried out using manual systems, according to Aena in a statement on social media.
For his part, the Minister of Industry and Tourism, Jordi Hereu, assured that the manual processing service at Spanish airports was reinforced to try to alleviate the problems, in addition to ensuring that “he does not know when” the system will be restored to normal, the website reports. RTVE
The Minister of Transport, Óscar Puente, also confirmed that Aena’s computer systems are gradually being restored.
“It has affected us mainly in terms of billing, but at least for the moment it is not causing any major problems in airport operations,” except for some delays, he said.
Health services affected
In addition to the chaos generated at airports, the failure affected the health system in places such as Catalonia, the Basque Country, Galicia, Aragon and Castilla-La Mancha, which have registered direct damage to the platforms.
In Catalonia, one of the areas affected is the 061 Salut Respon medical emergency telephone service, which is why the authorities have requested that calls be restricted to urgent cases.
As a result of the failure, the hours of some radiotherapy sessions at the Catalan Institute of Oncology (ICO) and the Terrassa Health Consortium were delayed.
Source: WRITING