OpenAI is denounced in a survey by Time. The creator of ChatGPT used a service provider to sort sensitive information. Except that the Kenyan workers employed were underpaid and exposed to traumatic texts. The latter speak of a psychological “torture”.
ChatGPT is causing a stir while scaring tech giants like Google, which is preparing its response. This intelligence founded by OpenAI demonstrates amazing capabilities. Except that a scandal now points the tip of his nose concerning this technology. The company would have used Kenyan workers paid with slingshots to improve its system according to Time.
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Underpaid and traumatized employees
Kenyan workers qualify their work for OpenAI as ” torture “. These employees worked for the company through the service provider Sama to make ChatGPT less toxic. We are talking about employees paid misery and complicated working conditions. The work of Kenyan workers? Sort information to reduce the risk of discriminating, hateful responses, etc.
Despite its $200,000 contract with OpenAI, Sama paid between $1.32 and $2 an hour for his employees who had to sort out shocking content. We are talking in particular about sexual abuse. Yet the contract between OpenAI and Sama states that employees are paid $12.50 per hour. What was not paid according to the investigation of Time.
Kenyan employees consider themselves traumatized by the content read for whole days. Some speak of violent texts about sexual abuse.
OpenAI responds to Time survey
Faced with this investigation, OpenAI absolves itself of responsibility and points the finger at Sama. According to the company behind ChatGPT, its service provider is solely responsible for the salary and comfort of its employees. The company split a response in which we can read that it takes “ very seriously the mental health of employees and contractors » but specifies that the workers are “ specifically trained “. Not enough if we are to believe the Kenyans who speak of a ” torture “.
In addition to the sorting done for ChatGPT, OpenIA used Sama for its Dall-E tool which generates images.
