MIAMI.– The telephone service of the AT&T network presented a failure this Thursday morning that left thousands of users without telephone, text message and internet service, who reported the failures on social networks and on specialized portals.
According to the portal DownDetector mMore than 70,000 AT&T customers reported outages to the digital service tracking site. Although the figure is not exact regarding the failure, it gives a sample of the service interruptions reported by customers. The well-known SOS appears on the top of smartphones.
The outages began appearing just before 3:30 a.m. ET, according to a graph displayed on the website that tracks the service.
The majority of users, 55%, claim to have problems with mobile phone service. More than a third of customers who reported being affected say they have no signal at all, and 8% of users say their mobile Internet is not working.
At the time of writing the note, the graph of the monitoring portal continued to rise with more than 73 thousand people affected by the failures.
“We should get a stimulus check for this,” one man wrote on the website.
According to the portal, other companies that reported failures were Cricket with 13,670 incidents at the time; followed by Verizon with 4,332 and T-Mobile with 2,045.
The CNN portal indicated that the AT&T company did not immediately respond to a request for comment. The company has been responding to customer complaints online, but has not yet acknowledged a network outage.
There is still no information on the reason for this failure.
Information in development.
Source: Writing
