The leadership and empowerment of the collaborators of all the companies are fundamental pillars to obtain a better performance and feel that they are within a suitable work environment. These tips will allow you better organize your team and empower them with clear objectives.
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”Empowering the work team means delegating and trusting all the members of the organization; give them the confidence that they live in a safe space so that they can develop, and that, at the same time, their progress is actively recognized.” indicates Cindy Quiroz, operations manager at Tgestiona, a leading Facility Management company.
Empowerment is a process that must take place in all companies and that must always be reinforced by everyone. It also implies teaching team members to adapt to different environments, to make decisions and to progress in the professional field, thus achieving people prepared for the needs of today’s market.
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In order for more companies to know how to strengthen their teams and achieve better results, Cindy Quiroz explains three actions that should be considered:
- Know what the client needs: Being aware of customer requirements is vital. It will allow the objectives to be better focused and provide a quality service with suitable professionals who enjoy carrying out the assigned activities.
- Focus on goals: It will develop the skills of the team members. When the goals are achieved, customers are satisfied with it. Likewise, the work and achievement of each person must be recognized so that they feel valued.
- Provide a correct work environment: The work environment has to be totally empathetic, they must listen to everyone’s opinions and take them into account. In addition, they must provide a correct remuneration according to the activities of each collaborator.
Qualities that team leaders should have at work
In the work teams there is always a leader, who is the head and provides the necessary scope or indications for the fulfillment of the goals.
Among the characteristics that a leader must have in order to strengthen collaborators are:
- Know to listen.
- Have the ability to give the answers that the team requires.
- Possess the ability to manage activities quickly for everyone, making the entire team participate and learn from the operations that are carried out.
- Do that all feel united and cooperate for the same objective.
- To be strategist to devise and obtain multiple solutions according to the requirements.
All the points already mentioned will allow us to improve and advance with the professional development of people. And, benefits such as the reduction of the turnover of the same collaborators, a greater commitment and collective spirit, and of course, the empathy and satisfaction of the final client can be noticed.
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