Lines 3, 8 and 1, the most risky for users of the CDMX Metro

Each weekmore of 4.5 millions of users of the Meter of the City of Mexico suffer the repercussions of a failure mechanics either electrical in the system of transport public further used at the national level.

The lines 3, 8 and 1 are the that further frequently have some fault and represent elderly risk of delays, riots, crowds, inhalations of smoke or even attacks of panic either accidents derived from the failures.

Lines 3 and 1 were inaugurated does further of fifty yearsand have attested two of the biggest accidents in the history of STC:

On March 11, 2020, the Tacubaya station on L1 suffered the collision of two trains, an accident that resulted in one person being killed and more than 40 injured. On L3, on January 6, 2023, the Potrero-La Raza interstation presented the collision of two convoys, an event that left more than 100 injured and a teenager dead.

But there is another line that is among the three with the most failures: the L8. This case is peculiar since, unlike lines 3 and 1, line 8 is one of the routes further recent. It was inaugurated in 1994 and is close to turning 30 years old.

Despite its “youth” (it is the third newest line), it already has a long history of failures. In fact, in the last two years, service on this route has been suspended four times, and in 2023 there have already been reports of explosions and large amounts of smoke at stations.

Of these lines, the only one that has received a thorough remodeling is L1, which closed in July 2022 and had an investment of 37 billion pesos to renew all the systems.

Claudia sheinbaum, head of government of the CDMX, has expressed that line 3 needs a remodeling; however, she left the task to other governments. On line 8 there has not been any deep work to improve its operation.

CDMX metro, with one failure per week

According to information obtained by The TRUE News through the National Transparency Platform, among 2019 and 2022 the Collective Transportation System accumulates 229 breakdowns of rolling stock in generation equipment electrical and mechanics.

On average, each year he Meter records 57 failures mechanical and electrical. 2020 has been the period with the highest number of breakdowns (82), while 2021 and 2022 are the years with the fewest recorded: 43 and 26, respectively.

In addition to this, the request for public information with page 090173723000065 states that between January 2021 and January 7, 2023, 43 failures in the system that derived in the suspension temporary of the service.

Considering that between 2021 and 2022 there are 69 breakdowns, and that 43 resulted in suspension of the system; indicates that, by each two failures in the subway, in a of them HE will suspend he service and users will have to resort to other means of transportation or wait several minutes and be delayed on their way to work, school or other duties.

It may interest you: They ask to issue a travel alert to the CDMX due to the constant incidents in the Metro

One complaint per day from Metro users

La Verdad Noticias obtained access to information from the Metro that exposes that from 2019 to 2022 the STC accumulates 1,334 complaints from users. Every day, a metro user reports a complaint to the Orientation and Information Unit of this public transport for malfunctioning.

However, this number could be much higher, were it not for the complexity of filing a complaint with this public body. In an attempt by this portal to report any incident that occurred in the subway, it was found that the system is complex and not very functional.

In the first instance, the official website of the STC contains the “User Service” section, which when selected redirects to the Procedures and Services section, where there is no specific option to file a complaint. The closest thing is the section “suggestions to the STC”, which sends to a page that is not available, so you cannot make complaints via the web.

The Guidance and Information office, designated by the CDMX as the one in charge of receiving and channeling complaints or denunciations, is in charge of Ana María Muñiz Flores, and maintains that suggestions can be made in person, by telephone or online.

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