On Twitter, a user recounts his misadventure with Orange. The subscriber, who only wanted to change the Internet plan, had to pay an additional cost of 100 euros to be able to keep the box he already had in his possession. A bad story that will not fail to enrage Internet users.
On Twitter, an Orange subscriber had a very bad surprise. While he simply wanted to change his Internet package with the incumbent operator, he explains that he had to pay an extra 100 euros to be able to keep your current box. No explanation was given to him.
A change of plan that is expensive at Orange
If many subscriptions will be the subject of a price increase and in particular at Orange, some are entitled to bad news in addition. Painout, a Twitter user, discovered that he could take the same mobile and fiber plan – which he already had – for 5 euros per month cheaper. Bad news: Orange informs him that he will have to pay 100 euros of custody fees » of his Livebox, in addition.
The problem is that Orange will not have given him any explanation. Painout reports that he clicked on a link intended to provide him with more context, to no avail. ” By changing now for a cheaper offer, fees apply “explains the Orange page to him. The user further explained that he had tried to switch to a non-binding offer, with further complications, since he was offered a change of offer charged at 150 euros, in addition to the 100 euros in fees already applied.
“Thank you for convincing me to go to Bouygues, even if I hesitated“Testifies with cynicism a user on Twitter.
To read: Best mobile plan: here are the best offers in November 2022
