The airline Iberojet canceled this Wednesday a new flight from Madrid to Cuba and there are already three in just six days, affecting more than 400 travelers.
The company announced the “delay” to its customers once their bags were checked in and justified the decision with a series of “technical incidents” that in recent days they have prevented him from carrying out the flights as planned.
“From Iberojet we want to inform you that in these past three days we have experienced a series of technical incidents that have prevented us from carrying out our operations normally. The entire Iberojet team is working to minimize the impact of these operational setbacks and we trust that they will be resolved definitively in the next few hours”, said the company’s message issued on its social networks.
Some of those affected, interviewed by the media The sixthThey said that the alleged reason for the new cancellation was an alleged lightning strike that struck the plane, in the Costa Rica area, and that a technical team, for their safety, had to go and check it.
The passengers of the flight that was supposed to leave at 5:00 pm. of this Wednesday they were notified of the fact when they had documented their bags.
The airline put them up in a hotel near the Adolfo Suárez Madrid-Barajas airport with the promise that they would fly this Thursday, but complaints are increasing.
“We were already on alert with the news that came out about the other two canceled flights, and today my wife called the agency and they told us that everything was in order; however, when we went to check-in they told us that we We went to the showroom and that’s when they told us about the flight delay and relocated us to the hotel,” a passenger told The sixth.
The alleged technical problems alluded to by Iberojet have prevented three scheduled flights from taking passengers to Cuba in one week and they have had to stay for several days in a hotel in Madrid.
According to the media, the passengers affected on Friday and Monday They are already flying to Cuba.
A total of 16, who were still left from a flight that was supposed to have arrived in Santiago de Cuba last Friday, had been in the hotel for more than 5 days. While another flight that was supposed to leave this Monday was also cancelled.
