Do you know what happens to your money if you cancel a Shopee order? If you want to know, keep reading this informative note from The Truth News because we will tell you all the details.
If you are starting to worry about your money, you can breathe a little, because neither Shopee nor the seller will keep the money you already paid.
According to Shopee, in case your order is cancelled, they will refund the total amount paid (Order Cost + Shipping Cost) once your cancellation request is approved.
To verify that your order was successfully canceled, follow these steps:
- Go to the Me section
- Enter the My purchases module
- You can find all categorized orders in the Canceled tab
- Select the canceled order and click the button at the bottom of Cancel details
- It is right in that section where you can see the details of the cancellation and verify that it has been done successfully. You will also see who made the cancellation and the reason for the cancellation, that is:
- Canceled by buyer: the reason for cancellation is the one you selected
- Canceled by Seller/Shopee: The cancellation reason that Shopee or the seller had to cancel your order.
At the same time, a notification will be sent to you through the Shopee app confirming the cancellation of the order. If you paid for PSE/Efecty and you do not have a registered bank account, you will receive a notification to register your account in the profile and the refund is successful. Is it safe to buy on Shopee?
It may interest you: How do Shopee orders arrive?
How to request the cancellation of a Shopee order?
To cancel your order you must:
Go to the Me section, in the My purchases module you must select To pay or To send according to your case, there, Select the order you want to cancel shopee, Go to the bottom and click the Cancel Order button, finally select the reason for cancellation and click Confirm.
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