There was a time when people (customers) used to visit or call service providers/technicians to solve their problems. During that time, customers were primarily dependent on physical services and there was no online support system or tools. But now, over the years, that has changed. And it is already possible to access computers remotely.
TeamViewer is one of the best remote desktop access solutions used to connect to remote systems, provide remote support and collaborate online. However, not everyone likes the program and its features.
Therefore, in this article we are going to list the main TeamViewer alternative software in 2023. That way, you will not be stuck with a single option, and you will be able to test the one that best meets your requirements and desires. Without further ado, check out the top 5 program options below.
What are Remote Desktop Tools?
These days, new computers and devices are now network-enabled. Through this connectivity, computers connect to remote software. And so, you can access, manage and control the desktop remotely from anywhere.
In addition, remote desktop software helps technicians resolve technical issues quickly and remotely. Productivity and customer satisfaction have increased significantly because of remote desktop tools.
5 best TeamViewer alternatives in 2023
There are numerous alternatives or substitutes developed when the demand or requirement is increased over time. Thus, the public is also given a wide variety of options to choose from.
Here, you will get to know the best TeamViewer alternatives that are available in the market:
1. Zoho Assist
Zoho Assist is the best TeamViewer alternative on the market today. It is a reliable and advanced remote support software that helps you offer efficient services to your customers, instant problem solving and fast mass installations by establishing a secure remote connection.
Remote support and unattended access are the two main services offered by Assist. It runs on Windows, Mac, Linux, iOS and Android, and hosting a session has never been easier. Choose a package based on your needs and our experts will ensure that a completely customized and rebranded remote support software is provided.
Zoho Assist is a feature-packed remote support software that is freely available for personal use. In addition, Assist has plan options ranging from US$ 8 to US$ 21 monthly.
2. LogMeIn
LogMeIn is another cloud-based remote support software and powerful management software, which provides high quality services all over the world. There are a variety of products offered by LogMeIn out of which the best products include LogMeIn Pro, Central and Rescue.
The Pro is considered the company’s most trusted product for SMBs. LogMeIn’s tagline is “Be Unlimited”, which is their motto to allow their users to work without limits. It comes with 1TB of file storage and unlimited users.
In addition, you access screen sharing and password management features are also available. Also, you can access files, applications and documents from anywhere. Finally, among the Pro plans, there are monthly fees from BRL 50 to BRL 211 per month.
3. Google Chrome Remote Access Extension
Chrome Remote Desktop is another desktop software tool created by Google under its unofficial proprietary protocol known as “Chromoting”. It provides two different elements: Remote Access and Remote Support. This software is open source and free to use.
From there, you can remotely access a desktop far from anywhere. It lets you spy on other people’s computers, whether it’s your mom’s desktop or your colleagues’ laptop. All you need to do is just configure a few things in the Google Chrome browser, make a connection, name your PC, and you’re good to go.
Chrome Remote Desktop is available for iOS and Android devices and is supported on other platforms such as Mac, Linux, and Windows. It has a simple and interactive interface, fast and reliable with high performance, and it is free to use. For more details, tap here.
4. NinjaOne
NinjaOne is a cloud-based RMM solution with features for remote access, endpoint management, patch management, etc. It allows you to take control of Windows, Mac and Linux endpoints.
Ninja lets you access both Windows and Mac endpoints from a single interface. You can control access to remote controls, such as which technicians, end users, or organizations gain access remotely.
The NinjaOne Remote Access solution allows you to take control of both attended and unattended endpoints. Additionally, it secures all remote sessions with TLS and 256-bit encryption. As far as pricing is concerned, the program works with a pricing model based on quotes.
5. DameWare Mini Remote Control
Dameware Remote Support by SolarWinds is remote administration software with more support features than Dameware Mini Remote Control. All in all, it’s an easy-to-use tool to gain remote access to all the PCs that are on or off your network. It is compatible with Windows, Mac OS and Linux computers.
Plus, it has built-in administration tools for faster IT resolution. Parallel to this, it will allow you to provide remote support from iOS and Android devices.
Furthermore, it simplifies Windows administration and will allow you to provide remote assistance from anywhere, anytime. It provides the tools to remotely manage AD objects.
Finally, with regard to pricing, the program works with a pricing model based on quotes.
