The Salvadoran Social Security Institute (ISSS) activated the Psychiatric emergency at the Arce Polyclinic, which facilitated patient care and avoided inconvenience and inconvenience in receiving care.
“After 51 years of waiting, the psychiatric emergency was enabled before the patient had to arrive at the General Hospital, be evaluated by an internist, and then wait for the psychiatrist on duty at the Arce Polyclinic to have to go to the General Hospital to evaluate him. ”, affirmed the general director of the ISSS, Mónica Ayala Guerrero.
In this coming and going from one hospital to another, the patient or their relatives had to wait up to more than six hours to receive care and the situation was exacerbated at night or early morning, when these emergencies occurred; since the psychiatrist had to leave the Arce Polyclinic to the General Hospital to where the insured person who required attention was.
“These are things that should not have been denied to the beneficiary population for so long,” added the official.
To expand the portfolio of services, Social Security not only inaugurated the psychiatric emergency in May 2022, but also the Comprehensive Center for Addictions. In the two services, the ISSS provides care to an estimated 6,000 users per year, which has had an impact on raising the quality of life and mental health of patients with pathologies of this type, thereby also increasing the resolution capacity of the needs. specialized psychiatric care.
The Emergency Unit has a waiting room for patients, a reception area, a psychiatric office, internal medicine, and a space where patients are prepared.
While the Comprehensive Center for Addictions has a pavilion with 24 beds for hospitalizations. The treatment of addictions consists of four phases: detoxification, detoxification, early rehabilitation and reintegration, in addition to providing accompaniment for the reintegration into the family, social and work life of the patient.
