Chatbot ChatGPT apparently can everything.

The robot, which is free, answers the questions it is asked. The online newspaper Khrono writes that the robot got a grade B in the exam in biomedicine.

Now the engineers’ and technologists’ union NITO has asked it to write a job application. The robot was fed the text in the call for a job at Aker Solutions.

“Do you want to play a role in solving energy challenges for future generations?” the job ad asks rhetorically.

– Phew-phew

APPLICATION: This text has been written by the robot. Career adviser at NITO, Vigdis Lamberg, believes the application is terrible. Photo: Screenshot from ChatGPT

Career advisor at NITO and general manager of the Career Academy, Vigdis Lamberg, is not impressed.

The application ends with: “I look forward to hearing from you and can offer personal development opportunities in a large international group, opportunities for development towards greater responsibility, salary according to agreement and good pension and insurance schemes.”

– Here, the algorithm has captured information for job seekers that is from the employer and did not understand the context. Sending something like that completely uncritically will be a complete crisis for you as a job seeker and will lead to the application going straight to the employer’s bin, says Lamberg.

– An application should be written in person. There are both courses and recipes for that. The application should give the best possible impression that makes them want to talk to you.

Lamberg also believes that the robot has fallen into another classic trap.

– Every sentence starts with “I”. It’s phy-phy.

Has worked before

The three unions in finance; NITO, Negotia and Finansforbundet believe that knowledge about artificial intelligence (AI) in Norway is too poor.

Now they will launch a guide and a podcast series to increase knowledge.

– One of the big challenges here is that this happens so quickly, that the legislation will always come later. We have to stay ahead of the curve and keep up with what’s happening, because developments are moving very quickly, says NITO president Trond Markussen in a statement.

FORKANT: President of NITO, Trond Markussen, believes there is a lack of knowledge about AI in Norwegian working life.  Photo: Stian Lysberg Solum

FORKANT: President of NITO, Trond Markussen, believes there is a lack of knowledge about AI in Norwegian working life. Photo: Stian Lysberg Solum

Professor of digital culture at the University of Bergen, Jill Walker Rettberg, agrees with Markussen. She believes artificial intelligence is here to stay. Nevertheless, the robot cannot replace humans.

– ChatGPT does not do everything. It writes half-decent job applications. It “hallucinates” and invents things. It combines words that tend to occur at the same time. It has no capacity for logical thinking or fact-checking, she says.

– This is where we humans have to come in with logic, fact-checking and emotions. There is still much we humans need for, and it is the interaction we need.

– More competent

Sky News has previously written that ChatGPT has been used to apply for a job.

The communications agency Schwa in the UK was looking for people who could write catchy and exciting. In the advertisement, they asked the applicant for “a text of 300 words on the secret behind good writing”.

Less than 20 percent of the applicants were taken on for an interview at the communications agency. The text written by ChatGPT was among those that came forward.

– It was more competent than many of the bad people who apply to us, the employer told Sky News.

He was very surprised that a robot had written the text

GENERATED: A text written by a robot came through the eye of the needle for an interview.  Photo: P. Schaathun

GENERATED: A text written by a robot came through the eye of the needle for an interview. Photo: P. Schaathun

Use with care

Abelia is the employers’ organization NHO’s association for knowledge and technology businesses. The head of technology and digitization at Abelia, Jo Eikeland Roald, believes that NITO’s experiment shows that you cannot yet leave the job search to robots.

– At the same time, AI, used in the right way, can have positive effects in many areas. Perhaps for some it will contribute to better structure and flow in the application, or ensure that relevant information is included, writes Roald to TV 2.

STRUCTURE: AI is a tool, says Abelia's head of technology and digitalisation, Jo Eikeland Roald.  Photo: Ilja C. Hendel

STRUCTURE: AI is a tool, says Abelia’s head of technology and digitalisation, Jo Eikeland Roald. Photo: Ilja C. Hendel

The chatbot ChatGPT was launched in November last year. It is therefore still quite fresh. Roald believes that immature AI must be used with care.

– It must be avoided that AI reinforces the bias inherent in the organisation’s history. For example, preferring men as managers, or overlooking smart applicants with non-Western names. You have to use the technology correctly.

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