For this reason, the EPS have updated their processes and have enabled more and more channels to facilitate this task.
The Nueva EPS is one of the entities with the most users in the country and due to its coverage it has had to adjust to meet the demand. This is why it has enabled various means of attention.
Also to obstetrics, treatment and specialized pediatric consultation, for children under 18 years of age.
If you do not know what your IPS is, call 01 8000 954400 from any city in the country or (1) 3077022 if you are in Bogotá and request it directly.
If you are part of the Subsidized Regime, dial the national toll-free line 01 8000 952000.
– Depending on the type of care you require, you will be directed to the IPS that has the service.
– Call the institution to which they refer you, they will find it in the service authorization order.
“If you attend an appointment with a specialist, remember to ask him to fill out the counter-referral note or a copy of the medical history for the general practitioner who is treating you,” recommends the EPS.
If the appointment is for a disability transcript or affiliation certificates, you must make it through the app at app.nuevaeps.com.co.
Although there are new options, if your procedure is an office one, you must schedule the appointment and continue with the scheduling process.
