The Federal Consumer Attorney (Profeco) reported that the show ticketing company ticket master He received 2,997 refund requests until January 5 on the intermittences during the concert of the Puerto Rican Bad Bunny in it Aztec stadium Last December; however, little less than half is still not compensated.
This was reported by the owner of prophecy, Ricardo Sheffieldto different media such as The universal; indicated that it was on January 20 that the system sent information that the process of compensationsince only 1,601 people sent evidences for payment, so 1,396 applications are still pending.
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The refund is equal to ticket cost sold by Ticketmaster, the Charge for service and the additional 20% of compensation as stipulated in the Federal Law for Protection of the Consumer.
Although Sheffield mentioned that there is still review the more than a thousand applications, you have to “define how many were inadmissible, because within those approximately one thousand (applications) there are people who presented false tickets, because there are people who forge tickets and still suing… you have to verify that it is a real ticket”.
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Hundreds of people ended up outside the Azteca Stadium due to ticket falsification and cloning.
This number of complaints corresponds to the concert of the December 9, 2022when people who purchased legitimate concert tickets were denied entry due to system failures.
to which the ticketing company He reported that “An unprecedented number of fake tickets, purchased outside our official channels, were presented at the entrances to the venue”. what caused confusion in access control personnel and “generated temporary intermittence in the ticket reading system”this being the reason why the tickets purchased in ticket master.
