After visit to the toilet desperation seemed to spread among an Aldi customer. Shopping at a discounter is in the truest sense of the word a “been in the toilet“As he told the discounter on Facebook. Because that four-ply toilet paper from Aldi – after all, the most expensive edition – seemed to have been anything but “super soft and absorbent”. Rather, it caused an “excessive” Disappointment.
The drama started when the customer got theres three-ply toilet paper from the competition ran out and he got supplies from Aldi. The customer grabbed it premium goods: four-layer and for almost five euros. A mistake, as it turned out later: “The 4 layers are like this thin and scratchy“Something else is nice”. The goods from the competition are already theren cheaper and softer been.
Toilet paper scratches and is too thin – “Reach in the toilet”
But that’s not all. Because the toilet aisle seemed to be one for the disappointed customer real torture to have been. “Half the exhaust burns after use,” he complains to Aldi. It must have been so bad that he even felt compelled to commentwhere he himself otherwise never complain. But for the money “you should also accordingly high quality and soft toilet paper to get”.
the toilet paper disaster hurts the customer all the more because he actually likes to shop at the discounter. “Somehow I had your toilet paper in better memory“, he reassures the retailer and emphasizes that Aldi can also do better: “Even the Zewa you offer are rolls or handkerchiefs softer and more stable“. That’s why he hopes that the toilet paper quality will improve again, so that the roles can worth money too are.
Aldi itself responded immediately angry customer comment reacted and for the “detailed feedback“. Customer service pointed out that customers are welcome to exchange goods if they are not satisfied with the quality. Aldi is also sufficient Complaints to the manufacturer continue.
