He bbva bank He made known the steps you have to follow in case you go to one of his ATMs and it does not provide you with the full money that you have withdrawn, one of them is, write down the ATM number, but, what else?, here we tell you!
In The Truth News We indicate the steps to follow if the bank does not give you all your cash at the time of a withdrawal:
- Write down the cashier’s number
- Call BBVA to report your case
- Wait a maximum of 5 days for an answer
- Yes, after 5 days they do not give you a solution, call the Condusef
We recently told you that this financial institution revealed the new scam to customers, but now, we are going to tell you what you can do, when your card gets stuck in an ATM, don’t miss it!
What to do when the ATM swallows the BBVA card?
Next, we tell you what you should do, when an ATM keeps your plastic, avoid panicking!:
- stay at the cashier
- Ask a security person or branch manager for help
- If there is no one to answer you, call your bank to request its blocking
It may interest you: BBVA and Citibanamex will have to pay millions of pesos for CNBV sanctions.
How to cancel a BBVA loan accepted at an ATM?
Contact the bank to cancel it immediately. Photo: bbva.com
It is very simple, first keep calm and follow the next instructions:
- Do not occupy the credit money
- Immediately call the bank to request the cancellation
Remember that this financial institution gives you up to 10 business days to submit a credit cancellation, if more than that estimated time passes and you decide to cancel, you could be entitled to additional payments.
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With information from www.bbva.mx
