news tip Hearthstone: how to get refunds for legendary hero packs if you are disappointed?
A few days ago, several packs appeared in the Hearthstone store, each with a legendary hero model. Except that these packs have angered players due to an erroneous description. So, Blizzard has just allowed the reimbursement of these.
Why this anger?
To fully understand this story, we must first explain to you what the packs of legendary heroes are. As you know, you can play several classes on Hearthstone. Gold, to represent the different classes, we have the right to different heroes.
Over time, different skins of these heroes appeared in the store. Purely cosmetic, they allow you to play with famous characters from the world of Blizzard. Well, recently packs have appeared, offering legendary heroes.
These are detailed portraits with a whole bunch of 3D animations. Except that to get your hands on it, you’ll just have to get your hands on your wallet. Count 25€ to acquire one of these legendary hero packs. So, at this price, we expect everything to be perfect.
Except no! In the description of these packs, players have been led to believe that there are more animations than there really are. So, the discontent quickly began to mount and the players complained whether on social media or on the Blizzard forums.
After several days, an official response finally came. In a post on the game’s forums, Blizzard apologizes for its misleading description in these packs. Since then, all players who wish can be reimbursed for their purchase.
For this, the procedure is as follows. You will need to send a message to Blizzard consumer service explaining that you bought this pack with a false description and that you want a refund. We end by reminding you that only two packs are affected by this refund, Sylvanas and Arthas!
