Media Markt and Saturn are now appearing together. What will change for customers with regard to repairs, exchanges and pickups from now on.
media market and Saturn move closer together. From now on, the sales channels and the external appearance will be managed together, according to a current one press statement of the parent company MediaMarktSaturn Germany.
From now on, the brands will appear together under a new logo and under the new slogan “Lets Go”. Nevertheless, the names of the individual Media Markt or Saturn branches should be retained. also read: Discounter plans 2000 branches: competition for Kik and Tedi?
By merging the warehouses in all of the 400 Media Markt and Saturn stores across Germany, customers would have access to a common product range and the same Services. Price competitions between the sister brands should then no longer take place. But what exactly is changing for customers? Also read: Edeka against food multinationals: These products are now missing.
Saturn and Media Markt: Innovations in exchange and repair
Although there are still two online shops, but they should offer the same products as far as possible. Customers can’t find a product in one of the online shops from Media Markt or Saturn, they are redirected to the range of the other brand.
the repair can now be done regardless of where you bought the device. The same applies to the exchange, the Replacement parts and the return of goods. Media Markt and Saturn branches can be used equally for this. If you order online from Media Markt or Saturn Technik, you can look forward to more pick-up points. Because the branches of both electronics stores can now be used for this.
Media Markt and Saturn: Customer accounts can continue to be used
consumer who a customer account at Saturn or Media Markt can continue to use it. Any advantage points collected at Media Markt or Saturn are retained. In addition, a benefit program is planned soon, for which customers of both brands can collect points.
Media Markt and Saturn have long been owned by the parent MediaMarktSaturn Group jointly managed. Independent companies no longer exist. The joint external appearance and the shared sales channels are therefore only the logical consequence for a more efficient corporate structure, according to the press release. (os)
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