The baggage of an American traveled for three days between a building and a McDonald’s in Washington. She had placed an Apple AirTag, which allowed her to trace it during this mysterious incident.
The blizzard in the United States took many American travelers by surprise and thousands of flights were canceled. On December 29, Valerie Szybala had placed an Apple AirTag tracker in her suitcase to follow her, but she did not expect to get it back three days later after an incredible epic. His misadventure, told on Twitter, has been read more than 20 million times.
Valerie Szybala had just landed at Washington airport, when the United Airlines app informed her that the luggage was not on her flight from Chicago, but on another flight. She then chooses the option of letting the airline deliver the suitcase directly to her home. Thanks to Apple AirTags, which allows you to track an object with the Locate application, she was able to observe the mishap that ensued.
The next day, surprised, she opens the application and discovers that her luggage is in an apartment building in Washington. She then begins to worry and decides to go there to pick up her luggage. Valerie Szybala then falls in front of empty suitcases near a dumpster, but her luggage is not there.
Panicking and angry, she contacts United Airlines customer service. She asks why her suitcase is not in a secure distribution center as claimed by her interlocutor from the airline. Her only answer will be: “Calm down, your bag is at the delivery service.”
“When I thought someone was stealing bags, that’s when I said to myself that I had to act”, she testifies with the American media Mashable.
January 2, new surprise. His suitcase is now in a McDonald’s. “The case thickens” she quips on Twitter. A few hours later, the suitcase returns to the starting building.
The mystery remains
For its part, the company tries to act, but without success. The baggage tracking site did not update the location of the suitcase from Washington airport. Three days later, she receives an SMS. A so-called delivery man tells him that he had delivered the suitcase to the wrong person in Virginia and that he had to pick it up.
Given the information provided by the AirTags, she does not believe this story and suspects this famous delivery man not to belong to the airline. She was finally able to recover her bag on January 2, three days after her disappearance. Even the local press recounted his misadventure to help him find his luggage.
United Airlines reacted and affirmed to Mashable ensuring to have “been in contact with this client to discuss the situation and confirm that she has received her luggage”. The company points the responsibility of one of its subcontractors: “the service provided by our baggage delivery provider does not meet our standards and we are investigating what happened.”
Valerie Szybala advises travelers to use this AirTags device. However, she believes that United Airlines is ultimately responsible. The mystery of a piece of luggage in a building lobby near a dumpster and in a McDonald’s still remains unsolved. “I would still like answers,” she said on Twitter.
