Emergency numbers are severely disrupted on Tuesday, January 17, 2023, according to Orange. 15, 18 and 112 are affected by a breakdown. Nearly 60% of calls to emergency numbers did not go through in the middle of the afternoon.
Emergency numbers are out of service in several French departments on Tuesday, telephone operators said. The numbers 15, 18 and 112 are concerned. The situation seems to be under control since, but Orange calls for vigilance.
A breakdown affects all emergency numbers: what is happening?
In total, no less than 19 fire and rescue department services (SDIS) have been affected by these failures. This concerns the Hautes-Pyrénées, Haute-Vienne, Haute-Savoie, Landes, Drôme, Seine-Maritime, Loire, Lot-et-Garonne, Saône-et-Loire, Var, Nièvre , Seine-et-Marne, Loire-Atlantique, Sarthe, Meuse, Orne, Eure-et-Loir, Vienne, Deux-Sèvres.
For its part, Orange announced that fixed and mobile calls to emergency services had been disrupted throughout France from 3 p.m., before being operational at 4:45 p.m. Orange said that only 40% of calls are successful. Services are likely to suffer further malfunctions, according to the operator who invites everyone to stay ” vigilant “.
Civil security recommended that the French keep themselves informed of the situation through the social network accounts of the prefectures and the various SDIS. For the moment, the operators have not officially communicated the reason for these outages.
