The new feature de Uber has already existed since 2019 in Latin America and is now coming to Miami as part of a progressive strategy of the company in the US that seeks to address common interests of passengers and drivers.
Its activation is quick and easy, immediately before the trip or during the race, press a blue security shield that will appear on your screen and if you are in the Miami region, among the options you will find “audio recording”.
It is the most recent security option that the Uber company updates from this Wednesday in South Florida. This new resource seeks to mediate in complaints of irregularities on board. Both drivers and customers will be able to record. Only Uber will have access to that data, in case an incident is reported.
Before the passenger boards the vehicle, a message will appear in the application warning that the driver could be recording the audio, if that were the case.
In the parking lot of the Miami International Airport, the drivers who offer this service react to the news. Safety and protection against alleged false complaints is a constant topic of debate among drivers. Some first went to the cameras as a resource and now they will not hesitate to press the blue shield if they see it necessary.
The Uber representative with whom we spoke maintained that this implementation in Miami is not related to statistics of particularly significant security incidents in the region, but rather responds to the company’s national strategy.
In the parking lot of the Miami International Airport, the drivers who offer this service react to the news. Safety and protection against alleged false complaints is a constant topic of debate among drivers. Some first went to the cameras as a resource and now they will not hesitate to press the blue shield if they see it necessary.
