The emergency on Maui has caused many last-minute changes to travelers who now have all sorts of questions regarding their plans, reservations, and costs.
It is very important to emphasize that at this time the authorities are discouraging all tourists from traveling to Maui, so we found out what options those who already had reservations for these days have.
“Right now, Maui is not a safe place to be,” said Sylvia Luke, the lieutenant governor of Hawaii. “Which I ask that if you had plans to travel to Maui, that you postpone or cancel it.”
The devastation to the island is evident, and truly tragic, and while the authorities try to control the flames, they ask everyone to cooperate, but what can you do, if you had plans to vacation in this popular destination just in these days?
The first thing is to carefully review all your documents and reservations, starting with your flights: the good news is that the major airlines that fly to Maui are making important exceptions to help consumers.
For example, the hawaiian airline, eliminated fees and penalties for trip cancellations and changes, and is providing multiple options to those who have reservations to travel from August 9 to 20. To contact them, call 1-800-367-5320.
Some Los Angeles residents managed to get off the island but thousands of tourists remain in shelters and trying to get a flight back to the mainland. their experiences
If you had plans to fly on Alaska, American, Delta, Southwest or United airlines, visit their respective websites, and there you will find similar advertisements. All are offering support measures to change or cancel flights at no cost, with some variations in terms of dates of coverage.
With regard to hotels, many are incommunicado due to the same fires, but it is recommended to contact your travel agent, or visit the different internet sites to submit a request for help as soon as possible.
Telemundo 52 Responde has tried to contact the hotels and so far they have not received a response. As for reservations through Airbnb, a spokesperson reported that “the policy that applies to extenuating circumstances is in effect for areas of Hawaii, including Maui as a whole, which means that hosts and visitors with eligible stays in the affected areas , they will be able to cancel without penalty, and travelers will receive a full refund,” the Airbnb spokesperson said.
The most important thing right now, if you had plans to travel to Maui, is to communicate as soon as possible with your suppliers, and stay tuned for the news. With the declaration of a state of emergency, there were also, in theory, monetary funds to help local businesses get back on their feet, and respond to their affected customers.
